Empowering Residents’ Rights

In this ARISE Podcast, Tania Anderson, CEO of ARISE, interviews Joanna Ginnick, the long-term care ombudsman coordinator, about the Ombudsman Program. The program, staffed by certified volunteers, advocates for residents in nursing homes to ensure their quality of life.  Joanna also discusses the challenges of balancing residents' rights with institutional constraints, the importance of resident councils, and the need for non-adversarial communication to foster a supportive community.

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